Privacy Policy.
How Real.Rent collects, uses, shares, and protects your information.
Draft for attorney review. This page is a working draft prepared for review by counsel and has not yet been approved for publication.
Information we collect
When you use the buyer or homeowner intake form, we collect the information you provide, including your name, contact information, and details relevant to your inquiry. For prospective buyers, this may include the area and type of home you're looking for, your timing, and what you can reasonably contribute upfront. For homeowners, this may include the property address, its condition and current situation, and an approximate financial picture such as mortgage balance and carrying costs.
How we use it
We use the information you submit to review your inquiry and to determine whether there may be a potential fit between a buyer and a homeowner. We also use it to contact you about your submission and, if there may be a next step, to facilitate an introduction to a qualified professional or local representative.
Sharing
We may share your information with local representatives and participating professionals as needed to review a potential match or arrange an introduction. We may also share information with service providers who help us operate this site and our intake process, and where required by law or to protect our legal rights.
Retention
We retain submitted information for as long as needed to review your inquiry, facilitate a potential introduction, and meet our legal and recordkeeping obligations, after which it is deleted or de-identified.
Your choices
You may ask us to access, correct, or delete the information you submitted by contacting us at the email below. We will respond consistent with applicable law.
Security
We use reasonable administrative and technical safeguards to protect the information you submit. No method of transmission or storage is completely secure.
Children
This site is not directed to individuals under 18, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated effective date on this page.
Contact
Questions about this policy can be sent to info@real.rent.
Last updated September 2, 2026.